Contact Mozy Cozy
FAQs
What are your creations made of?
Most pieces are crafted using high-quality polymer clay, air-dry clay, and a touch of UV resin for added durability and a lovely shine. Each material is carefully chosen to make your figurines both charming and long-lasting.
What are your processing times?
Each Mozy Cozy creation is handmade with care, so please allow 5-7 days for processing before your order ships. We’ll keep you updated every step of the way!
How long does shipping take?
Shipping times vary depending on the method you choose at checkout. You'll be able to select a shipping option that works best for you. A tracking number will be provided once your order is on its way!
What if I'm not happy with my order?
Oh no! I want every Mozy Cozy piece to bring joy and comfort. If you're unhappy with your order for any reason, please reach out within 7 days of delivery. I’ll do my best to make it right—whether that means a replacement, refund, or another cozy solution. Your happiness means a lot here. 💛
Do you ship internationally?
Yes! For international orders, please visit my Etsy Store where global shipping is available. It’s the coziest way to shop Mozy Cozy from anywhere in the world!
Do you take commissions?
Yes! I love bringing your unique ideas to life. If you’re interested in a custom Mozy Cozy piece, please reach out through the contact form with your idea, and I’ll get back to you with details, pricing, and timing.